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This article was originally published in the Union Leader. By Michael Emerton, Public Relations Executive In my 35 years of leading technology marketing programs at companies like 3Com and Cabletron Systems, I’ve witnessed the evolution of public relations from fax machine press releases to today’s multi-platform digital ecosystem. Yet, throughout this transformation, one challenge has Read more

This article was originally published in the Union Leader. This article was initially inspired by “AI-Driven Compliance – The Future of Regulatory Automation,” by Narendra Sharma. In today’s digital age, regulatory compliance is no longer a static checklist but a dynamic, high-stakes endeavor. As global regulations tighten and enforcement mechanisms grow increasingly sophisticated, traditional compliance Read more

By Candice Benson. This article was originally published in the Union Leader. It will probably come as no surprise to you to read that people do not like change and yet so often companies miss this most obvious fact when undertaking a new change initiative.  It is no wonder that projects inside of our organizations Read more

This article was originally published in the Union Leader on March 23, 2025. A few years ago, my head of HR and I embarked on a mission to find a tool that would help managers conduct more meaningful one-on-ones, facilitate professional development goals with their direct reports, and provide the leadership team with a weekly Read more

This article was originally published in the Union Leader. By Kenneth Peterson, CEO & Founder of Next Level Now. In the world of business, financial management evolves over time, just like human needs progress in stages. Think of Maslow’s Hierarchy of Needs, which starts with basic survival needs like food and water and ascends toward Read more

This article was originally published in the Union Leader. By Brian J. Bouchard AI is here, and its use is inevitable. For small businesses and startups, AI is practically a competitive requirement. Imagine starting a business with full agentic AI at your disposal. This is AI that can create (i.e., generative AI) but also reason, Read more

This article was originally published in the Union Leader. For those of us paying attention in the customer service space, there are new developments in artificial intelligence integrations every week. These developments promise to do everything your regular customer service team can and should be doing, improving your customer satisfaction scores, reducing your overall costs, Read more

This article was originally published in the Union Leader. By Karen Polcaro   Your business is growing and doing great, and suddenly, things seem to stall. You need to take things to the next level, but don’t know where to start. An obvious answer is to hire a marketing agency to help advertise your company.“Marketing” Read more

This article was originally published in the Union Leader on September 22nd, 2024. By Bill Bourassa When it comes to important relationships, have you ever considered that your relationship with your job may be one of the most influential relationships you can have? U.S. adults spend more time working than any other waking-hour activity, including Read more