Fidelity’s 2022 annual report highlights the company’s people-focused investments

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Fidelity’s 2022 annual report, released just today highlights the company’s people-focused investments driven by another year of strong financial performance across its businesses.

Following years of record hiring, in the first half of 2023 Fidelity expects to hire another 4,000 people, focusing on customer service and tech, including 311 new roles in New Hampshire. Fidelity, a privately-owned company, has been rolling out new benefits to make long-term investments in its people, including a fully funded undergraduate degree benefit. Fidelity offers career pathways as part of a revised onboarding experience designed to promote mobility and experiential learning. Glassdoor recently named Fidelity a Best Place to Work in 2023.

I’m sharing the below quote from Kirsten Kuykendoll, head of talent acquisition at Fidelity Investments, should you be interested in covering our efforts in this space:

“We take a long-term view to investing in our overall workforce and our people, just as we do in our businesses,” said Kirsten Kuykendoll, head of talent acquisition at Fidelity. “We’re not only continuing to fill new roles in 2023, but we’re investing in the people who work here through our benefits, career, and development opportunities. We encourage our associates to ask, ‘What’s next?’ and learn-by-doing across our company, which offers an unmatched amount of career exploration pathways.”


  • 311 new roles in New Hampshire—including 31% client-facing hires and 28% technology hires
  • 4% increase in headcount year over year (6,704 in New Hampshire at 2022 year-end)

Interested in working at Fidelity? Check out their current list of openings.