Almost every businessperson has had interactions with customers or clients. And every person in the world has been a customer at one point. Reputation Refinery tells us that 96% of unhappy customers won’t complain to you but they will tell 15 of their friends. So: what defines Customer Success and why is it critical to Read more
New Hampshire Tech Alliance
This article first appeared in the Union Leader in January 2020 Over the last decade, this loaded question — “What is your startup valuation?” — has had a wide range of answers depending on a multitude of factors. There is no “correct” answer to this question other than “Your valuation is what an investor is Read more
This article first appeared in the Union Leader in December 2019 ALL regularly priced items 75% off; don’t miss this cyber holiday season deal! Sound familiar? We’re in that deal-overload period between Thanksgiving and the New Year when holiday shopping and deals run rampant. The holiday season brings us more email with deals, alerts and Read more
Studies show that software projects fail at a rate nearly double that of non-software projects. Joanna Young, an executive consultant and former CIO and CFO, will present five methods for reducing the risk of failure and increasing customer delight at the New Hampshire Tech Alliance (Alliance) TechWomen Power Breakfast on Wednesday, December 11, 2019. The Read more
Two New Hampshire tech startups were selected as winners of the eighth annual TechOut competition on Thursday, November 14. The winners of the NH Tech Alliance’s (Alliance) 2019 TechOut competition, Clairways and Aisling Organics, were awarded $150,000 each in investment capital funded by the Millworks Fund II. “For eight years, the Alliance’s TechOut competition has been a platform for startups to gain exposure Read more
This article first appeared in the Union Leader in November 2019. ANGEL INVESTING and advising has given me a front row seat to the startup scene in the Northeast. Over the past five years I have talked with hundreds if not thousands of entrepreneurs from Maine, Vermont, New Hampshire, New York, Massachusetts and beyond. Many Read more
Four finalists have been selected by a panel of judges to compete for up to $300,000 in investment funds during the NH Tech Alliance’s (Alliance) 2019 TechOut competition on Thursday, November 14 from 5:30 to 7:30 pm at the Manchester Country Club, 180 South River Road in Bedford. This year’s finalists are Aisling Organics, Chyme, Clairways and Tanosteel. In its eighth Read more
SpotOn Virtual Smart Fence, created by OnPoint Systems, was selected as the 2019 Product of the Year (POY) at the New Hampshire Tech Alliance’s (“Alliance” and formerly the New Hampshire High Tech Council) annual POY competition. Through a combination of audience voting and expert judging, the SpotOn Virtual Smart Fence was the preferred choice among the five finalists Read more
The NH Tech Alliance (Alliance) TechWomen Power Breakfast will feature the Boston’s Startup Fairy Godmother, Bobbie Carlton of Carlton PR & Marketing, an award-winning marketing, public relations and social media professional, on what it takes to become a thought leader during the event on Wednesday, November 13. The Power Breakfast will take place from 7:30 Read more